Send Email

Created by Christi Norfleet, Modified on Fri, 10 Feb, 2023 at 12:28 PM by Christi Norfleet

Send Email

Workflow - External Communication Action: This action sends an email to the contact.

Email Action

Sends an email to the contact.

Edit Action

From Name

Input the name of the Sender in this field. YOu can also click on the tag icon to use the custom value.

From Email

Input the Sender's email here.

Subject

Type the subject of the email in this field.

Template

You can select templates by clicking here.

Message

Type the body of the message here.

Custom Fields

You can use the custom field as you desire.

Add Attachments

By clicking on this icon, you can add an attachment to this email.

Test Emails

The composed email can be tested here by inputting the demo email address.


Send Test Mail

Click here to send the email you want to test.

Email Delivery Statistics

This shows the statistics of all the sent emails.

  1. Delivered
    It shows the numbers and details of emails that got delivered to the contacts under this workflow.

  2. Opened
    It shows the numbers and details of contacts that opened the mail under this workflow.

  3. Clicked
    It shows the number and details of contacts that clicked on the mail.

  4. Replied
    It shows the numbers and details of contacts that replied to the mail within this workflow.

  5. Bounced
    You can see the numbers and details of emails that got bounced.

  6. Accepted
    Here, you will see the number of accepted emails.

  7. Stored
    You can see the numbers of stored email.

  8. Rejected
    ****Here shows the number to email that got rejected by the contact.

  9. Complained
    Here you will see the number of contacts that complained/reported the email.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article