Creating New Coupons

Created by Christi Norfleet, Modified on Thu, 9 Feb, 2023 at 10:13 AM by Christi Norfleet

Creating New Coupons

In this page, we will learn how to create new coupons.

Coupon Name

Coupon names can be used to refer to and relate to coupons for internal purposes. They must not be unique for every coupon, but we highly recommend using unique coupon names for proper identification.

Coupon Code

Coupon codes are unique and no two coupons can be created with the same coupon code. Coupon codes can only contain alphanumeric values and are not case-sensitive.

  • Coupon codes are not case-sensitive and we will convert all coupon codes into uppercase

  • Spaces and special characters are not supported formats when creating Coupon codes

  • A 'Free' product discount is not supported. For clarity, you can give 100% off on a product. The catch is that the total cart value cannot be less than 0.

  • Discount offered must be greater than 0.

Generate Code

Using the Generate ability, the user can generate a 7-character alphanumeric coupon code.

Coupon Type

There are two ways to use a coupon:

  • Percentage Coupon: Offer a percentage-based discount on an order value.
  • Fixed Coupon: Offer fixed discount irrespective of order value.

Start Date

Select the start date for your coupon, this will be the date when the system will start applying the coupon discount when the prospect enters the coupon code.

Start Time

You can select the specific time of the day such as 00:01 of 1st January to to 23:59 of 2nd January.

End Date

Lets you select the end date for your coupon offer. Just click on the end date and the calendar will appear for you to select the end date.

End Time

Select the time when you plan to end the coupon offer.

Limiting Coupon Redemption

Using this, you can limit the total number of successful redemptions you want to offer for the coupon code. This only includes successful redemption and is not dependent on the number of users redeeming the coupon code. The redemption count shown in the list view displays the total number of successful redemptions of the coupon code done to date

Limiting the products for coupon to be applied

Using this, you can restrict the coupon usage to selected products only. This means that if you restrict coupon usage to product A, then the coupon can only be applied to product A.

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