Campaign & Business Registration Video Walk Through and A2P Resource

Created by Christi Norfleet, Modified on Wed, 30 Aug, 2023 at 5:36 PM by Christi Norfleet

Effective 8/31/2023 if a business has a 10-digit phone number and they use it for sending SMS related messages, they are required to register their business and share how they will be using the number. The video below will show you what you must do to register both your business and campaign.

All users, new and old, must be registered.

As a guide, below is sample information you can use when registering your campaign. If you follow the steps provided and have reviewed the other support articles referenced in the knowledge base, you should have no issue getting registered.

Failure to register your business will cause the A2P Campaign Registry to shut you down.

Failure to pass the first time will delay your ability to use your phone number in a meaningful way. Take your time, do your homework and follow the steps.

Here's resource tips for how to get approved!

A2P Campaign Templates

Campaign Description: Appointment confirmations, appointment reminders, followup, voice call textbacks, and informational updates.

Campaign Example #1:

Hi {{contact.first_name}},

Thanks for taking the time to book an appointment with {{business.organization}}. You will be meeting with {{user.first_name}}. Below are the meeting details.

Date: {{appointment.only_start_date}}
Time: {{appointment.only_start_time}}
Meeting Link: {{meeting.location}}

Campaign Example #2:

Hi {{contact.first_name}},

Thank you for taking the time to meet today, was a pleasure to meet, learn more about your challenges.

I will be following up with more information shortly by email.

How Do End Users Consent to Receive Messages?

SAMPLE MESSAGE - Contacts and users optin on our website and select their preferred method of communication, SMS, Email, or Both. There is an optout and SMS Fees may apply disclaimer. Here is a link to our website contact form <your_website> (NOTE: add any instructions if form is in a popup or behind a button).

RECOMMENDED DISCLAIMER: "By clicking submit, you agree to receive email, text, and/or voice updates. Carrier fees may apply."

Opt-in Keywords

Start, Subscribe (any other keywords you may have)

Opt-in Message

Thank you for contacting <brand>. You may opt out at any time by responding STOP.