Phone Numbers

Created by anaka norfleet, Modified on Mon, 23 Jan, 2023 at 12:21 PM by anaka norfleet

Manage business phone numbers.

Navigate to Settings -> Phone Numbers


Phone numbers

  • Add and edit phone numbers.
  • Assign them to users.
  • Set up call forwarding.


Number Pool

Add and edit Number Pools - Keep tabs on visitors with the number pool feature. With two options to set it up, you can track all the activities related to web traffic, PPC campaigns and leads- minus direct or organic - plus get detailed keyword attribution.


Select the option that suits your needs and click “Next: Create Pool”.

Add “ Number Pool Name”, Number to “Forward Calls To”, and then select how many numbers you want to add in “Pool Size”.

Then select the checkbox for buying numbers from Twilio. Continue on to “Tracking Options”:

Next step is to choose the tracking options, and how you want to manage the numbers.


Verified Caller IDs


Verify non-twilio phone numbers by entering the phone number and following the prompts.




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